Budget Heating Cooling & Plumbing

Budget Heating, Cooling & Plumbing presents a deeply polarized review profile. A significant cluster of recent 2025 reviews praise individual technicians by name for professionalism, punctuality, and communication, which lifts the professionalism score modestly. However, this is heavily counterbalanced by a large and persistent body of negative reviews spanning 2012–2025 documenting rude office ... Read more

Budget Heating, Cooling & Plumbing presents a deeply polarized review profile. A significant cluster of recent 2025 reviews praise individual technicians by name for professionalism, punctuality, and communication, which lifts the professionalism score modestly. However, this is heavily counterbalanced by a large and persistent body of negative reviews spanning 2012–2025 documenting rude office staff, no-shows, missed appointments, and poor communication. Pricing is the weakest dimension, with numerous reviewers explicitly calling out excessive charges, hidden fees, misrepresented warranty costs, and rates described as far above market — including charges of $358–$450/hour for simple jobs. Project completion is severely damaged by recurring accounts of incomplete work, failed installations requiring multiple return visits, brand-new units breaking repeatedly, and jobs left in worse condition than found. Technical competence (experience) is mixed: some technicians are praised as knowledgeable, but multiple reviews document misdiagnoses, incorrect parts, unsafe installations, failed city inspections, and work that created new damage. Read less