Authority Plumbing & Drain

Authority Plumbing & Drain performs extremely poorly across nearly all dimensions based on the available reviews. Professionalism is the most heavily documented concern, with multiple reviewers citing no-shows, unreturned calls, rude staff, and outright dishonesty — only one review (from 2018) praised their professionalism. Pricing is a serious red flag, with two reviews describing bait-and-swit... Read more

Authority Plumbing & Drain performs extremely poorly across nearly all dimensions based on the available reviews. Professionalism is the most heavily documented concern, with multiple reviewers citing no-shows, unreturned calls, rude staff, and outright dishonesty — only one review (from 2018) praised their professionalism. Pricing is a serious red flag, with two reviews describing bait-and-switch billing practices where initial quotes ballooned dramatically without authorization, and one review describing alleged predatory upselling of $9,000 in unnecessary work. Project completion is mixed: at least two jobs appear to have been abandoned or never started due to no-shows, while one reviewer reported satisfactory work and one reported the drain was cleaned but at an inflated price. Experience is difficult to assess cleanly, as the one positive review praised their workmanship, but the dishonest diagnostic in the gas line review and the disputed drain cleaning suggest inconsistent technical integrity. Read less