Val Gross Blue Mills Plumbing

This contractor shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism and pricing are major pain points, with multiple complaints about lack of estimates, excessive hourly rates ($240/hr), poor communication, and unresponsive management. Project completion is mixed—some jobs were completed successfully whi... Read more

This contractor shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism and pricing are major pain points, with multiple complaints about lack of estimates, excessive hourly rates ($240/hr), poor communication, and unresponsive management. Project completion is mixed—some jobs were completed successfully while others had defects (misaligned drains, incorrect water line materials, leaks). Technical skill appears adequate when work is done correctly, but quality control issues and lack of follow-through on callbacks undermine confidence. The most recent negative reviews (2018, 2020, 2021) suggest ongoing systemic problems rather than isolated incidents. Read less