Snyder’s Plumbing, Heating & Cooling

Snyder's HVAC/Plumbing shows severe deficiencies across most dimensions. While two reviews (2019) praise technician Kyle's responsiveness and skill, four recent reviews (2018–2022) document critical failures: abandoned warranty service mid-winter, repeated misdiagnosis requiring multiple service calls, excessive pricing for minimal work, and failure to honor service commitments. Project completi... Read more

Snyder's HVAC/Plumbing shows severe deficiencies across most dimensions. While two reviews (2019) praise technician Kyle's responsiveness and skill, four recent reviews (2018–2022) document critical failures: abandoned warranty service mid-winter, repeated misdiagnosis requiring multiple service calls, excessive pricing for minimal work, and failure to honor service commitments. Project completion is particularly weak—the company terminated a customer's warranty mid-contract and failed to dispatch technicians as promised. Professionalism is mixed; individual technicians show care, but office communication and follow-through are unreliable. Pricing complaints are explicit and specific ($307 for a broken wire repair). The stark contrast between 2019 praise and 2018–2022 complaints suggests either deterioration in service quality or inconsistent performance. Read less