Shane’s Drains

Shane's Plumbing shows significant inconsistency across reviews, with stark contrasts between highly positive and severely negative experiences. Professionalism scores are dragged down by documented failures in punctuality, communication, and responsiveness (no-show with no callback), as well as an incident of hanging up on a customer. Pricing receives moderate support from two reviews praising fa... Read more

Shane's Plumbing shows significant inconsistency across reviews, with stark contrasts between highly positive and severely negative experiences. Professionalism scores are dragged down by documented failures in punctuality, communication, and responsiveness (no-show with no callback), as well as an incident of hanging up on a customer. Pricing receives moderate support from two reviews praising fair and competitive rates. Project completion is undermined by a critical failure where improper repair work (bolt instead of pipe replacement) did not resolve the underlying issue. Experience ratings are mixed, with some praising quality work while others report substandard workmanship. The company's apparent ownership transition may explain some performance variation, but recent reviews (2014–2017) show ongoing problems. Read less