Rice Plumbing Sewer & Drain

Rice Plumbing has a clearly mixed track record across its review history. On the positive side, multiple reviewers praised the quality of workmanship, fair and competitive pricing, and the personable nature of the owners — particularly Mary Lou Rice. However, a recurring and serious pattern of no-call no-shows and unreturned phone calls significantly drags down the professionalism and project co... Read more

Rice Plumbing has a clearly mixed track record across its review history. On the positive side, multiple reviewers praised the quality of workmanship, fair and competitive pricing, and the personable nature of the owners — particularly Mary Lou Rice. However, a recurring and serious pattern of no-call no-shows and unreturned phone calls significantly drags down the professionalism and project completion scores; at least four separate reviews explicitly describe missed appointments with no communication. The pricing dimension is a relative bright spot, with several reviewers noting Rice was the lowest or most competitive bid they received. Experience scores are solid based on reviewers who did receive completed work, but the reliability issues undermine overall trustworthiness. The review base spans from 2006 to 2022, with the most recent reviews being sparse, limiting insight into current performance. Read less