Reddi Services

Reddi Services has a large and broadly positive review base, with the majority of customers praising individual technicians — particularly Matt H, Matt Mattox, Bryant, Pepe, Gerald, Damion, Daniel, and others — for being knowledgeable, professional, courteous, and effective. The experience and professionalism dimensions are well-supported by hundreds of specific, detailed reviews. However, a m... Read more

Reddi Services has a large and broadly positive review base, with the majority of customers praising individual technicians — particularly Matt H, Matt Mattox, Bryant, Pepe, Gerald, Damion, Daniel, and others — for being knowledgeable, professional, courteous, and effective. The experience and professionalism dimensions are well-supported by hundreds of specific, detailed reviews. However, a meaningful and recurring pattern of negative reviews significantly drags down the scores: scheduling failures (no-shows, missed windows, no callbacks), pricing complaints (described as expensive, overpriced, or higher than expected), and a handful of serious workmanship or ethics complaints (broken pipes, misdiagnosis, upselling, and one allegation of offering a refund in exchange for review removal) all weigh heavily. The pricing dimension is notably weak, with multiple reviewers explicitly calling the company too expensive or noting surprise at final bills. Project completion is moderately strong when technicians do show up, but the volume of no-show and abandonment complaints prevents a higher score. Read less