Poor John’s Plumbing

Poor John's Plumbing has a strong and well-documented track record across all four scoring dimensions, with professionalism being the most frequently praised attribute — punctuality, courtesy, cleanliness, and communication appear repeatedly across decades of reviews. Pricing is a notable strength, with multiple reviewers explicitly citing competitive bids, transparent website pricing, and savin... Read more

Poor John's Plumbing has a strong and well-documented track record across all four scoring dimensions, with professionalism being the most frequently praised attribute — punctuality, courtesy, cleanliness, and communication appear repeatedly across decades of reviews. Pricing is a notable strength, with multiple reviewers explicitly citing competitive bids, transparent website pricing, and savings of hundreds to thousands of dollars versus competitors. Project completion is generally solid, with most jobs described as finished correctly and on time, though two negative reviews (2017 and 2022) describe incomplete or botched work — including a broken valve handle left unresolved and a misdiagnosed water heater issue — which meaningfully temper the completion score. Experience scores well overall, with reviewers frequently praising technical knowledge and problem-solving, but the same negative reviews reveal instances of poor diagnostic judgment and inadequate truck inventory. The score reflects a genuinely strong contractor with a small but credible set of failure cases that prevent a top-tier rating. Read less