Morton Man

Morton Heating and Cooling shows a mixed track record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: two reviews praise staff friendliness, punctuality, and courtesy (notably Josh in 2017), while two others describe serious unprofessional conduct including deceptive pricing practices and the deliberate covering of a manufacturer stick... Read more

Morton Heating and Cooling shows a mixed track record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: two reviews praise staff friendliness, punctuality, and courtesy (notably Josh in 2017), while two others describe serious unprofessional conduct including deceptive pricing practices and the deliberate covering of a manufacturer sticker. Pricing is a significant concern — two reviews explicitly praise low service call fees and reasonable billing, but two others describe a lack of upfront estimates, inflated part costs, and a technician leaving without providing a receipt, which is a serious red flag. Project completion is moderately supported; jobs appear to get done but the quality of service delivery is inconsistent. Experience scores modestly — one reviewer praised quick diagnosis and parts availability, while another was skeptical that any real servicing occurred. Read less