Midwest Heating Cooling & Plumbing

Midwest Heating, Cooling and Plumbing has a large and generally positive review base spanning many years, with the majority of customers praising friendly, punctual, and professional technicians. However, a meaningful minority of negative reviews — roughly 20-25% of the total — describe serious failures including no-shows, unreturned calls during emergencies, abandoned repair follow-through, a... Read more

Midwest Heating, Cooling and Plumbing has a large and generally positive review base spanning many years, with the majority of customers praising friendly, punctual, and professional technicians. However, a meaningful minority of negative reviews — roughly 20-25% of the total — describe serious failures including no-shows, unreturned calls during emergencies, abandoned repair follow-through, and at least two credible accounts of unnecessary upselling or misdiagnosis. Pricing feedback is mixed: several reviewers praised competitive quotes and fair value, while others cited overcharging, excessive labor fees for simple repairs, and one instance of a $736 charge for work estimated at half that by competitors. Project completion scores are dragged down by multiple documented cases of incomplete work, delayed parts, and failure to resolve issues after installation. Experience scores reflect a split between highly skilled senior technicians and less capable junior staff, with multiple reviewers noting inconsistency depending on which technician was dispatched. Read less