Hayes Plumbing

This contractor exhibits a severe and irreconcilable pattern of contradictory performance across reviews spanning 13 years. Recent positive reviews (2011, 2016, 2022) consistently praise professionalism, communication, punctuality, and workmanship quality. However, three damaging reviews from 2012–2013 describe catastrophic project failures including incomplete work, basement flooding, refusal t... Read more

This contractor exhibits a severe and irreconcilable pattern of contradictory performance across reviews spanning 13 years. Recent positive reviews (2011, 2016, 2022) consistently praise professionalism, communication, punctuality, and workmanship quality. However, three damaging reviews from 2012–2013 describe catastrophic project failures including incomplete work, basement flooding, refusal to return for callbacks, threats of liens, and refusal of refunds. The pricing review (2018) documents labor rates significantly above market expectations. The extreme polarity—five 5-star reviews versus three 1-star reviews with serious allegations—combined with the 13-year span and absence of recent negative feedback makes reliable scoring impossible. The allegations of property damage and non-completion are severe enough to warrant serious concern regardless of positive testimonials. Read less