Fratzel Plumbing

Fratzel Plumbing demonstrates strong professionalism with consistent praise for responsiveness, communication, and courteous staff across multiple reviews. However, the score is significantly impacted by two detailed 1-star reviews from 2020 documenting serious project completion failures—repeat leak issues requiring multiple callbacks, incomplete work discovered by inspectors, and refusal to of... Read more

Fratzel Plumbing demonstrates strong professionalism with consistent praise for responsiveness, communication, and courteous staff across multiple reviews. However, the score is significantly impacted by two detailed 1-star reviews from 2020 documenting serious project completion failures—repeat leak issues requiring multiple callbacks, incomplete work discovered by inspectors, and refusal to offer compensation or concessions. Pricing feedback is mixed: some reviews praise competitive rates, while others cite high charges and aggressive billing practices. Experience ratings are positive overall, though the 2020 reviews explicitly challenge the plumber's competency on standard tasks. The stark contrast between older positive reviews (2009-2017) and recent critical reviews (2020) suggests potential service quality decline or inconsistency. Read less