Drains & Things

Drains & Things demonstrates strong professionalism, project completion, and technical expertise across multiple reviews, with consistent praise for responsiveness, politeness, and problem-solving ability. However, pricing emerges as a significant weakness, with multiple explicit complaints about overcharging, hidden fees, and unfair markups that substantially lower the overall score. Recent revie... Read more

Drains & Things demonstrates strong professionalism, project completion, and technical expertise across multiple reviews, with consistent praise for responsiveness, politeness, and problem-solving ability. However, pricing emerges as a significant weakness, with multiple explicit complaints about overcharging, hidden fees, and unfair markups that substantially lower the overall score. Recent reviews (2025) are overwhelmingly positive, but older reviews (2016–2022) reveal a pattern of pricing disputes that cannot be ignored. The company excels at emergency response and technical work but struggles with transparent, fair pricing practices. Read less