Dick Ray Master Plumber Heating and Cooling

Dick Ray demonstrates strong professionalism with consistently punctual, courteous, and communicative technicians across 98 reviews. Technical expertise is well-documented with 67 mentions of skilled problem-solving and knowledgeable staff. Project completion is solid with 52 mentions of timely, thorough work. However, pricing emerges as a significant concern with 28 explicit mentions—customers ... Read more

Dick Ray demonstrates strong professionalism with consistently punctual, courteous, and communicative technicians across 98 reviews. Technical expertise is well-documented with 67 mentions of skilled problem-solving and knowledgeable staff. Project completion is solid with 52 mentions of timely, thorough work. However, pricing emerges as a significant concern with 28 explicit mentions—customers frequently describe charges as high, overpriced, or excessive relative to the work performed. Multiple reviews cite markups of 200-300% on parts and labor rates exceeding $200/hour, which substantially depresses the overall score despite strong performance in other dimensions. Read less