Crosby Plumbing

Crosby Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, and willingness to explain work in detail. Project completion is also well-supported, with numerous accounts of same-day or next-day responses, jobs finished as promised, and follow-through on call... Read more

Crosby Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, and willingness to explain work in detail. Project completion is also well-supported, with numerous accounts of same-day or next-day responses, jobs finished as promised, and follow-through on callbacks. Experience scores solidly, with multiple reviewers noting technicians solved problems others could not, and instances of honest diagnosis that saved customers money. Pricing is generally viewed as fair or better than expected, though three notable negative reviews — one citing $512 for a two-faucet install, one citing $250 for a single faucet install as excessive, and one involving a disputed sump pump installation and cost overrun — prevent a higher pricing score. A small number of older reviews also flag a failed repair, an unreturned quote call, and a discounted referral that was not honored, which modestly temper the project completion and professionalism scores. Read less