Connelly Plumbing Solutions

Connelly Plumbing Solutions earns strong marks for professionalism, with dozens of reviewers explicitly praising punctuality, courteous communication, friendly attitudes, and responsiveness across many years and many individual technicians. Experience and workmanship are also well-regarded, with multiple reviewers noting that technicians diagnosed problems correctly, explained solutions clearly, a... Read more

Connelly Plumbing Solutions earns strong marks for professionalism, with dozens of reviewers explicitly praising punctuality, courteous communication, friendly attitudes, and responsiveness across many years and many individual technicians. Experience and workmanship are also well-regarded, with multiple reviewers noting that technicians diagnosed problems correctly, explained solutions clearly, and completed jobs skillfully — including one case where they solved a chronic sewer smell that three other companies could not. Project completion scores are solid, with reviewers consistently noting jobs were finished on time, on budget, and with proper follow-through, including one notable case where the company proactively refunded a missed discount before the customer even noticed. However, pricing is a significant drag on the overall score: multiple 1- and 2-star reviews explicitly cite quotes that were dramatically higher than competitors — including a $1,192 tub faucet quote versus a $387 completed job, a $300 diagnosis fee for a simple faucet, and a $235 garbage disposal install that competitors did for $100 — and several reviewers chose other companies solely due to price, pulling the pricing dimension score down substantially. Read less