Climate Control Heating, Cooling & Plumbing

Climate Control Heating and Cooling demonstrates severe and consistent deficiencies across all measured dimensions. The company exhibits pervasive patterns of aggressive upselling, misdiagnosis, and deceptive sales tactics targeting vulnerable populations (elderly, families in crisis). Professionalism is undermined by chronic no-shows, poor communication, unprofessional staff conduct, and high-pre... Read more

Climate Control Heating and Cooling demonstrates severe and consistent deficiencies across all measured dimensions. The company exhibits pervasive patterns of aggressive upselling, misdiagnosis, and deceptive sales tactics targeting vulnerable populations (elderly, families in crisis). Professionalism is undermined by chronic no-shows, poor communication, unprofessional staff conduct, and high-pressure sales approaches. Pricing is substantially above market rates with documented overcharges (Freon at $200/lb vs. $60-100 market rate; $1500 for routine repairs; $9000+ for unnecessary system replacements). Project completion suffers from incomplete work, failed repairs requiring callbacks, and installation defects. Technical experience is questionable, with multiple independent second opinions contradicting diagnoses and technicians unable to identify or explain problems. The few positive reviews (5 total, mostly pre-2017) are vastly outweighed by 25 negative reviews documenting fraud-like behavior, particularly false claims of CO2 leaks, cracked heat exchangers, and system failures that independent inspections proved non-existent. Read less