Advocate Master Plumbing

The combined review pool — spanning Bill Fry The Plumbing Guy and Advocate Master Plumbing — reflects a strong overall service record, with professionalism being the most consistently praised dimension across both companies. Technicians are repeatedly described as punctual, courteous, communicative, and respectful of customer spaces. Project completion scores well but is tempered by one notabl... Read more

The combined review pool — spanning Bill Fry The Plumbing Guy and Advocate Master Plumbing — reflects a strong overall service record, with professionalism being the most consistently praised dimension across both companies. Technicians are repeatedly described as punctual, courteous, communicative, and respectful of customer spaces. Project completion scores well but is tempered by one notable complaint of a two-trip failure to complete a simple supply line replacement, and one older complaint about a drain cleaning that backed up two days later with no warranty honored. Pricing is generally praised as fair and transparent, but one review explicitly describes a $320 charge for a shutoff valve as grossly overcharging a single mother, which meaningfully pulls the pricing score down. Experience scores are solid, with multiple reviewers citing knowledgeable diagnostics, problem-solving, and quality workmanship across both companies. Read less