Ace’s Rooter & Plumbing

Aces Rooter & Plumbing (Mike) receives overwhelmingly positive feedback across all four dimensions, with professionalism being the standout strength — reviewers consistently praise his rapid response times (often under an hour), clear communication, punctuality, and courteous demeanor. Project completion scores are very high, with the vast majority of jobs described as finished quickly, correctl... Read more

Aces Rooter & Plumbing (Mike) receives overwhelmingly positive feedback across all four dimensions, with professionalism being the standout strength — reviewers consistently praise his rapid response times (often under an hour), clear communication, punctuality, and courteous demeanor. Project completion scores are very high, with the vast majority of jobs described as finished quickly, correctly, and without callbacks being needed; in the rare cases where follow-up was required, Mike honored it without charge. Pricing scores well but is tempered slightly by two negative reviews (2-star) explicitly citing overcharging concerns, one of which includes a detailed cost comparison suggesting the price was significantly above market rate for a drain snaking job. Experience scores are strong, with multiple reviewers noting Mike's ability to correctly diagnose problems that other plumbers misidentified, his willingness to explain his work, and his technical versatility across a wide range of plumbing tasks. The review base is large and spans multiple years, lending high overall confidence to these scores. Read less