A.B. May Heating, A/C, Plumbing & Electrical

A.B. May presents a deeply split profile: individual technicians are frequently praised for professionalism, courtesy, and technical knowledge, driving moderately positive scores in professionalism and experience. However, the pricing dimension is severely damaged by a large volume of explicit, detailed complaints about predatory pricing, inflated quotes, bait-and-switch tactics, and charges far e... Read more

A.B. May presents a deeply split profile: individual technicians are frequently praised for professionalism, courtesy, and technical knowledge, driving moderately positive scores in professionalism and experience. However, the pricing dimension is severely damaged by a large volume of explicit, detailed complaints about predatory pricing, inflated quotes, bait-and-switch tactics, and charges far exceeding market rates — this is the single largest drag on the overall WW Score. Project completion is mixed: many jobs are finished well, but a meaningful number of reviews describe no-shows, abandoned or incomplete work, callbacks not honored, parts delays lasting weeks or months, and jobs that created new problems. The company's office and scheduling infrastructure draws consistent criticism across many years and review cohorts, with repeated failures in communication, callback promises, and customer advocacy. The overall score of 62.1 reflects a company with capable field staff undermined by systemic pricing and operational failures. Read less