Wald Plumbing

Wald Plumbing exhibits a stark bifurcation in service quality. Older reviews (2012–2015) consistently praise professionalism, punctuality, and follow-through, with customers reporting reliable service and courteous behavior. However, the two most recent reviews (May 2022 and May 2022) reveal severe deterioration: chronic no-shows, extreme lateness, poor communication, refusal to refund unearned ... Read more

Wald Plumbing exhibits a stark bifurcation in service quality. Older reviews (2012–2015) consistently praise professionalism, punctuality, and follow-through, with customers reporting reliable service and courteous behavior. However, the two most recent reviews (May 2022 and May 2022) reveal severe deterioration: chronic no-shows, extreme lateness, poor communication, refusal to refund unearned deposits, and abandonment of work mid-project. The 2022 reviews document systematic failures in professionalism and project completion that directly contradict the historical pattern. This suggests either significant operational decline or a fundamental change in business practices. The pricing dimension is minimally evidenced but appears fair in historical reviews; the recent dispute centers on refund ethics rather than rate fairness. Read less