Satterlee Plumbing, Heating, and Air Conditioning

Satterlee Plumbing shows significant inconsistency across reviews spanning from 2010 to 2023. While some customers praise prompt service and professional technicians (particularly Mark), numerous reviews document serious failures in responsiveness, scheduling reliability, and follow-through on repairs. Pricing complaints are frequent and specific, with customers citing markups of 400%+ on parts an... Read more

Satterlee Plumbing shows significant inconsistency across reviews spanning from 2010 to 2023. While some customers praise prompt service and professional technicians (particularly Mark), numerous reviews document serious failures in responsiveness, scheduling reliability, and follow-through on repairs. Pricing complaints are frequent and specific, with customers citing markups of 400%+ on parts and inflated labor charges. Most critically, multiple reviews describe incomplete or failed repairs requiring expensive callbacks, and several customers report calls going unreturned. The company's long history (since 1892) appears offset by deteriorating service quality in recent years, with the most recent reviews (2023, 2022) being among the most negative. Read less