Plumb Magic

Plumb Magic shows a deeply mixed record across all four dimensions. Positive reviews praise punctuality, politeness, and technical competence, but multiple negative reviews — including a failed diagnosis, an incomplete installation that caused water damage, unreturned phone calls, and repeated no-shows — significantly drag down every dimension. Pricing is a recurring concern, with at least two... Read more

Plumb Magic shows a deeply mixed record across all four dimensions. Positive reviews praise punctuality, politeness, and technical competence, but multiple negative reviews — including a failed diagnosis, an incomplete installation that caused water damage, unreturned phone calls, and repeated no-shows — significantly drag down every dimension. Pricing is a recurring concern, with at least two reviewers explicitly calling charges inflated or unfair, and one alleging unethical insurance-related conduct. Project completion is the most damaged dimension, with documented cases of abandoned follow-through, a dishwasher reconnection failure causing floor damage, and a misdiagnosed water heater repair that the customer had to fix themselves. The positive reviews, while genuine in tone, are heavily concentrated in 2011–2014, making them less relevant to current performance. Read less