Du-All Plumbing

Du-All exhibits significant inconsistency across all dimensions. While some technicians demonstrate professionalism and competent workmanship (earning 5-star reviews), multiple recent and historical reviews document serious issues: rude management behavior, poor follow-up on callbacks, quality failures requiring re-work, aggressive upselling tactics, and pricing disputes. The 2024 review reveals c... Read more

Du-All exhibits significant inconsistency across all dimensions. While some technicians demonstrate professionalism and competent workmanship (earning 5-star reviews), multiple recent and historical reviews document serious issues: rude management behavior, poor follow-up on callbacks, quality failures requiring re-work, aggressive upselling tactics, and pricing disputes. The 2024 review reveals current management problems with a service manager who was hostile and dismissive. Pricing concerns appear across multiple reviews, with customers reporting excessive charges, hidden fees, and aggressive upsells for unnecessary services. Project completion suffers from delayed callbacks, incomplete follow-through, and work that failed within months. The company shows a pattern of inconsistent service quality dependent on which technician is assigned. Read less