Crosslin Plumbing Heating & Cooling

Crosslin Plumbing shows a genuinely mixed track record across reviews spanning 2007–2019. Professionalism scores moderately — several reviews praise responsiveness, punctuality, and friendly communication, but one review describes staff as agitated and unwilling, and another documents a serious billing failure where a charge was silently retried nine months later. Project completion is the mos... Read more

Crosslin Plumbing shows a genuinely mixed track record across reviews spanning 2007–2019. Professionalism scores moderately — several reviews praise responsiveness, punctuality, and friendly communication, but one review describes staff as agitated and unwilling, and another documents a serious billing failure where a charge was silently retried nine months later. Project completion is the most concerning dimension: two reviews describe jobs where nothing was repaired (wrong parts, inability to source components, a no-show appointment), while other reviews show efficient and thorough work. Pricing drew explicit criticism in two reviews — one calling charges 'very high for the work performed' and another objecting to a $133 service call where nothing was fixed — dragging that dimension down significantly. Experience scores reasonably well where work was actually completed, with reviewers noting quick diagnosis, technical explanations, and thorough follow-through, but the failed-repair incidents temper confidence in consistent skill delivery. Read less