Roto-Rooter Plumbing and Drain Cleaning Service

The review set is extremely small (3 reviews) and paints a deeply mixed picture. The single positive review describes attentive management and competent technician work, but it is heavily outweighed by two strongly negative experiences. The most damaging review (Oct 2024) describes a failed multi-day project with unanticipated upcharges, unacceptable workmanship, standing water, mildew, and a dama... Read more

The review set is extremely small (3 reviews) and paints a deeply mixed picture. The single positive review describes attentive management and competent technician work, but it is heavily outweighed by two strongly negative experiences. The most damaging review (Oct 2024) describes a failed multi-day project with unanticipated upcharges, unacceptable workmanship, standing water, mildew, and a damaged vanity — ultimately requiring a full redo by a competitor. The third review highlights a serious miscommunication about service scope followed by an unjustified $55 charge. Professionalism received a partial credit only because the 2024 negative reviewer acknowledged the crew's attitude remained civil despite the poor outcome, and the positive review praised management responsiveness. Read less