Dutch Enterprises

Dutch shows mixed performance across dimensions. Professionalism is significantly undermined by a detailed 2020 account of rude staff, poor communication during a 30+ day service delay, and billing disputes, though earlier reviews praise courtesy and patience. Pricing concerns are substantial—customers report overcharging ($2,400+ quote for a task the owner could do in 2 hours, inflated labor bi... Read more

Dutch shows mixed performance across dimensions. Professionalism is significantly undermined by a detailed 2020 account of rude staff, poor communication during a 30+ day service delay, and billing disputes, though earlier reviews praise courtesy and patience. Pricing concerns are substantial—customers report overcharging ($2,400+ quote for a task the owner could do in 2 hours, inflated labor billing), though some older reviews mention fair value. Project completion is inconsistent: while most jobs are finished, the 2020 case involved a 32-day delay with poor communication and inaccurate initial diagnosis. Technical experience appears solid when work is completed, but the company's problem-solving and diagnostic accuracy were questioned in the major complaint. The company's age (oldest reviews from 2015) and the presence of vague/placeholder reviews raise data quality concerns. Read less