JT Reface Plumbing and Construction

This contractor shows severe inconsistency in service delivery. Two reviews (2020-07-10 and 2020-06-11) praise professionalism, fair pricing, punctuality, and quality workmanship, with one customer highlighting excellent communication and no surprises. However, two earlier reviews (2020-07-17 and 2019-06-27) document no-shows without notification and poor scheduling practices, with one customer re... Read more

This contractor shows severe inconsistency in service delivery. Two reviews (2020-07-10 and 2020-06-11) praise professionalism, fair pricing, punctuality, and quality workmanship, with one customer highlighting excellent communication and no surprises. However, two earlier reviews (2020-07-17 and 2019-06-27) document no-shows without notification and poor scheduling practices, with one customer reporting a 2-3 hour delay and unprofessional handling of the situation. The pattern suggests either operational deterioration over time or inconsistent service quality across jobs. Pricing appears fair when work is completed, but reliability and professionalism are severely compromised by the no-show incidents. Read less