Boyd’s Plumbing

Boyd's Plumbing presents a deeply mixed picture across all dimensions. On the positive side, three reviews praise the team as skilled, efficient, trustworthy, and personable, with repeat customers citing multi-year relationships and multiple successful projects. However, two serious negative reviews significantly drag down the scores: one describes the owner and helpers working on the wrong water ... Read more

Boyd's Plumbing presents a deeply mixed picture across all dimensions. On the positive side, three reviews praise the team as skilled, efficient, trustworthy, and personable, with repeat customers citing multi-year relationships and multiple successful projects. However, two serious negative reviews significantly drag down the scores: one describes the owner and helpers working on the wrong water heater and then denying fault, directly indicating poor professionalism and technical competence; the other explicitly states the company charged for a repair they did not complete, with a subsequent plumber finding additional missed leaks — a critical failure in both project completion and honesty. The pricing dimension is flagged by one review alleging payment was taken for unperformed work, which is a severe concern. The recency spread is wide, with the most recent negative review from 2022 and the most recent positive from 2024, making it difficult to determine current service quality with confidence. Read less