Professional Drain Services

PDS has a deeply mixed and largely concerning review record across all four dimensions. Professionalism is dragged down significantly by multiple accounts of rudeness, poor communication, and a technician arriving late and ultimately refusing to do the job at all — offset only partially by one positive experience with a courteous and helpful technician. Project completion is a serious weak point... Read more

PDS has a deeply mixed and largely concerning review record across all four dimensions. Professionalism is dragged down significantly by multiple accounts of rudeness, poor communication, and a technician arriving late and ultimately refusing to do the job at all — offset only partially by one positive experience with a courteous and helpful technician. Project completion is a serious weak point: two reviews describe incomplete or failed work, one involving a drain left leaking and causing floor damage, and another where the line backed up repeatedly under warranty with the company refusing to honor it. Experience scores low due to a snake getting caught for two hours and a leak left unresolved after service, though the one detailed positive review does describe competent and thorough work. Pricing data is sparse, with only one reviewer noting costs were higher than expected but understandable given weekend rates, and no other pricing commentary to draw from. Read less