Urban Pine Plumbing & Mechanical

Urban Pine Plumbing shows deeply polarized performance with a critical pattern of deceptive business practices that severely undermines trust. While individual technicians (Abe, Terrell/Torell) demonstrate strong technical skill and courteous demeanor, the company systematically engages in permit fraud, undisclosed upselling (adding $985-$7,000 in unexpected charges), and unresponsive emergency pr... Read more

Urban Pine Plumbing shows deeply polarized performance with a critical pattern of deceptive business practices that severely undermines trust. While individual technicians (Abe, Terrell/Torell) demonstrate strong technical skill and courteous demeanor, the company systematically engages in permit fraud, undisclosed upselling (adding $985-$7,000 in unexpected charges), and unresponsive emergency protocols. Recent reviews (2022-2024) reveal regulatory investigation by the State of Minnesota for code violations and permit falsification. Positive reviews are concentrated in 2015-2018 and primarily praise individual technicians rather than company practices. The pricing dimension is severely compromised by documented bait-and-switch tactics. Read less