Aquarius Home Services

Aquarius scores strongly on professionalism, with a large number of reviews explicitly praising friendliness, punctuality, communication, shoe covers, and respectful demeanor from named technicians. Experience and workmanship are also well-supported, with multiple reviews citing knowledgeable technicians who explained systems thoroughly and resolved problems effectively. Project completion is gene... Read more

Aquarius scores strongly on professionalism, with a large number of reviews explicitly praising friendliness, punctuality, communication, shoe covers, and respectful demeanor from named technicians. Experience and workmanship are also well-supported, with multiple reviews citing knowledgeable technicians who explained systems thoroughly and resolved problems effectively. Project completion is generally positive but is tempered by one detailed negative review describing repeated return visits, property damage, and an unresolved toilet situation, as well as one review citing a complete failure to respond to a service request. Pricing is the weakest dimension: one reviewer explicitly described feeling overcharged with parts marked up over 3x retail and unnecessary labor, while only a small number of reviews mention pricing favorably, pulling the score down significantly. The overall picture is a company with strong front-line service staff but meaningful concerns around pricing transparency and occasional execution failures. Read less