Apollo Heating Air & Plumbing

Apollo Heating & Air Conditioning shows a strongly split profile across its review history. Professionalism scores moderately well because a large number of reviews praise individual technicians as courteous, punctual, friendly, and communicative — however, this is significantly offset by repeated complaints about missed appointments, unanswered callbacks, poor scheduling systems, and dismissive... Read more

Apollo Heating & Air Conditioning shows a strongly split profile across its review history. Professionalism scores moderately well because a large number of reviews praise individual technicians as courteous, punctual, friendly, and communicative — however, this is significantly offset by repeated complaints about missed appointments, unanswered callbacks, poor scheduling systems, and dismissive office staff. Pricing is the weakest dimension: multiple detailed negative reviews describe markups of 400–1000% on parts, aggressive upselling of unnecessary equipment, predatory sales tactics, and quotes that were far above competitors, pulling the score down substantially despite a handful of reviews praising fair or reasonable pricing. Project completion is mixed — many jobs were completed promptly and correctly, but there are credible accounts of abandoned follow-through (e.g., unresolved floor damage over five months, failed warranty honoring, incomplete permits, and a system that repeatedly failed to heat a home after a $19,000 install). Experience scores moderately; many technicians are praised as knowledgeable and skilled, but there are serious documented cases of incorrect diagnoses, faulty installations, missed safety issues, and work that had to be redone by other contractors. Read less