AJ Alberts Plumbing

AJ Alberts Plumbing earns strong marks for professionalism and experience, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and skilled workmanship across a wide variety of jobs. Project completion is generally solid, with most jobs described as finished thoroughly and on time, though one notable review (1-star, 2019) describes incomplete work quality and ... Read more

AJ Alberts Plumbing earns strong marks for professionalism and experience, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and skilled workmanship across a wide variety of jobs. Project completion is generally solid, with most jobs described as finished thoroughly and on time, though one notable review (1-star, 2019) describes incomplete work quality and a refusal to honor a callback beyond one year, which meaningfully tempers that dimension. Pricing is the clearest weak point in the dataset: three separate 1-star reviews explicitly call out a non-negotiable $89 trip charge before any quote is given, quotes described as excessive (over $1,000 for a simple faucet install, nearly $500 for a $30 part), and one reviewer left without service entirely — these are specific, credible complaints that significantly drag the pricing score down despite several positive mentions of fair or budget-friendly pricing from other customers. The overall picture is a competent, professional company with a pricing model that generates recurring friction and distrust among a meaningful minority of customers. Read less