Grutsch Plumbing & Heating

This single detailed review documents significant failures across all dimensions. The son demonstrated poor technical knowledge (incorrect HVAC duct placement, requiring customer and contractor intervention), unprofessional communication (defensive responses, lack of follow-up from father), and poor workmanship quality (improper caulking installation, failure to remove old silicone, inconsistent a... Read more

This single detailed review documents significant failures across all dimensions. The son demonstrated poor technical knowledge (incorrect HVAC duct placement, requiring customer and contractor intervention), unprofessional communication (defensive responses, lack of follow-up from father), and poor workmanship quality (improper caulking installation, failure to remove old silicone, inconsistent application). The company also charged an unjustified restocking fee contradicting supplier policy. The customer consulted three independent plumbers who validated all complaints, confirming substandard work quality. Read less