A Retired Plumber

Only a single review is available, which describes a serious breach of trust: the contractor performed work not covered by the home warranty without obtaining prior customer approval, resulting in an unexpected bill exceeding $700. This directly impacts professionalism, as the contractor failed to communicate scope changes and obtain consent before proceeding. Pricing transparency is severely pena... Read more

Only a single review is available, which describes a serious breach of trust: the contractor performed work not covered by the home warranty without obtaining prior customer approval, resulting in an unexpected bill exceeding $700. This directly impacts professionalism, as the contractor failed to communicate scope changes and obtain consent before proceeding. Pricing transparency is severely penalized because unauthorized charges were incurred without the customer's knowledge or agreement. Project completion receives a low score because, while work was technically performed, it was done outside the agreed and approved scope, which constitutes a fundamental failure in proper job execution. No information was provided regarding the contractor's technical skill or workmanship quality, so experience cannot be scored. Read less