Tiger Plumbing, Heating & Air

Tiger Plumbing and Heating receives a critically low WW Score of 38.2, driven primarily by severe pricing concerns and inconsistent project completion. While the company demonstrates occasional technical competence and some staff members receive praise for friendliness and responsiveness, these strengths are overwhelmed by pervasive complaints about excessive charges, hidden fees, and failure to f... Read more

Tiger Plumbing and Heating receives a critically low WW Score of 38.2, driven primarily by severe pricing concerns and inconsistent project completion. While the company demonstrates occasional technical competence and some staff members receive praise for friendliness and responsiveness, these strengths are overwhelmed by pervasive complaints about excessive charges, hidden fees, and failure to follow through on commitments. Pricing issues appear in 14 reviews with customers reporting markups of 400-600% above market rates, diagnostic fees of $185-$340, and refusal to provide upfront quotes. Project completion failures include multiple instances of no-shows, cancellations without notification, incomplete work, and callbacks charged as new service calls. The company's professionalism score is dragged down by poor communication, scheduling failures, and apparent attempts to pressure customers into changing negative reviews in exchange for refunds. Read less