SOS Drain & Sewer Services

SOS Drain & Sewer demonstrates strong overall performance across all four dimensions, with a WW Score of 82.1. Professionalism is a clear strength (84.0), with 48 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—though 4 negative reviews document serious lapses in scheduling and customer service. Pricing is highly competitive (86.0), with 28 reviews highlighti... Read more

SOS Drain & Sewer demonstrates strong overall performance across all four dimensions, with a WW Score of 82.1. Professionalism is a clear strength (84.0), with 48 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—though 4 negative reviews document serious lapses in scheduling and customer service. Pricing is highly competitive (86.0), with 28 reviews highlighting fair rates and transparency, often beating competitor quotes by 30-50%. Project completion scores 79.0 across 42 mentions, reflecting generally reliable work but tempered by 5 reviews reporting incomplete jobs, equipment damage, or follow-up failures. Technical experience rates 85.0 from 35 mentions, with customers consistently praising technician knowledge and problem-solving. The company shows strong consistency with named technicians (Aaron, Charlie, Jordan, Brad, Randy) receiving repeated praise, but occasional service failures and communication breakdowns prevent a higher score. Read less