Rumpca Services

Rumpca Services demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (88.5) with consistent praise for punctuality, courteous staff, and responsive communication across 89 reviews. Project completion is solid at 86.0 based on 72 mentions, with customers reporting timely work and follow-through on callbacks. Technical experience scores 85.5 from 68 ... Read more

Rumpca Services demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (88.5) with consistent praise for punctuality, courteous staff, and responsive communication across 89 reviews. Project completion is solid at 86.0 based on 72 mentions, with customers reporting timely work and follow-through on callbacks. Technical experience scores 85.5 from 68 mentions, reflecting skilled technicians and quality workmanship. However, pricing emerges as a notable weakness at 71.0, with significant concerns raised about recent shifts to flat-rate billing that customers perceive as substantially higher than prior labor-plus-parts models. This pricing concern, while mentioned in only 18 reviews, carries substantial weight due to detailed documentation of pricing grievances. Read less