Randy Lane & Sons Plumbing & Heating

The reviews for this contractor — which appear to span multiple businesses including B&D Plumbing and Randy Lane & Sons — are deeply mixed, making a clean aggregate score difficult to interpret. Positive reviews highlight responsive scheduling, courteous staff, and competent work, while negative reviews describe no-shows, abandoned jobs, rude technicians, billing disputes, and work that failed... Read more

The reviews for this contractor — which appear to span multiple businesses including B&D Plumbing and Randy Lane & Sons — are deeply mixed, making a clean aggregate score difficult to interpret. Positive reviews highlight responsive scheduling, courteous staff, and competent work, while negative reviews describe no-shows, abandoned jobs, rude technicians, billing disputes, and work that failed inspection. Project completion is the most heavily weighted dimension and is significantly dragged down by multiple credible accounts of unfinished work, failed inspections, and refusal to honor commitments. Professionalism scores are similarly split, with some reviewers praising communication and follow-up while others report repeated no-shows and unreturned calls. The score should be treated with caution given the wide variance in experience and the age of many reviews. Read less