Find Nearby Plumbers In Minneapolis, Minnesota

Ken's Sewer Service demonstrates strong overall performance across all four dimensions, with particular strength in professionalism and experience. The company excels at rapid response times, friendly staff interactions, and technical competency, as evidenced by 48 mentions of professional conduct and 35 mentions of skilled workmanship. Pricing is generally perceived as fair and reasonable, though some customers reported unexpected charges or price increases after initial quotes. Project completion is solid with most jobs finished promptly, though a few negative reviews indicate occasional follow-up issues and incomplete problem resolution. Recent reviews (past 12 months) are overwhelmingly positive, while older reviews show more variability in customer satisfaction.

• Three negative reviews (1-star ratings from 2024-08-13, 2023-11-06, 2023-09-13) describe serious professionalism issues including rudeness, failure to complete work, and lack of warranty guarantees. These are credible complaints with specific details and should not be dismissed.
• Two reviews (2024-08-13 and 2022-08-13) report pricing discrepancies: unexpected charges above quoted estimates. This pattern suggests potential issues with quote accuracy or transparency.
• One review (2024-08-13) reports property damage (loose toilet, loose step) allegedly caused by technician equipment, raising concerns about care and accountability.
• Older reviews (2017, 2016, 2015, 2014, 2013, 2010) show some historical service inconsistencies including missed appointments and incomplete repairs, though recent reviews are predominantly positive.
• Multiple reviews mention specific technicians by name (Chris, Angie, George, Walt, Diego, Craig) with high praise, suggesting quality may be technician-dependent rather than company-wide consistent.
• Three reviews contain minimal detail (blank or generic praise only), but this is not indicative of fake review patterns given the overwhelming majority of detailed, specific reviews.

This WW Score of 82.3 is reliable and based on substantial evidence from 61 reviews spanning 15 years, with strong recent performance (past 12 months). However, the score masks meaningful variability: the company delivers excellent service most of the time but has documented failures in professionalism, pricing transparency, and follow-through that affect approximately 5-10% of customers. Prospective customers should expect generally strong service but should clarify pricing upfront and verify work quality before final payment.

City View Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism scores high with consistent mentions of punctuality, friendly demeanor, responsiveness, and quality communication. Project completion is reliable with multiple reviews confirming timely work and follow-through on callbacks. Technical experience is solid, with customers praising workmanship quality and problem-solving ability. Pricing is the weakest dimension, with mixed feedback—some customers note fair value and competitive rates, while others report costs higher than expected or travel charges that inflated bills. The company shows particular strength in customer relationships and repeat business.

• Four reviews contain only 'unknown' text with 5-star ratings (2016-07-21 x2, 2016-05-18, 2015-06-04)—these provide no substantive data and suggest possible placeholder or incomplete entries, though not necessarily fake reviews.
• Review from 2019-11-18 is a stark outlier (1-star) describing poor communication and unresponsiveness on estimate delivery—this is a legitimate negative data point but represents a significant service failure.
• Most reviews are older than 12 months; only 3 reviews are from 2023 or later. Recent performance data is limited.
• One review (2010-11-09) explicitly states 'Have not been billed yet so not sure of price'—this review provides minimal actionable data.

This WW Score of 82.3 is reliable and should be trusted, supported by 28 usable reviews with HIGH confidence across three dimensions and MODERATE confidence on pricing. However, the score is heavily weighted toward older reviews (pre-2020), so current performance may differ; recent customer feedback should be monitored to validate ongoing consistency.

Dependable Drain demonstrates strong performance across professionalism, project completion, and technical expertise, with consistently positive feedback on punctuality, communication, and work quality. Pricing emerges as a notable weakness, with one detailed 2-star review citing a $750 quote that was completed elsewhere for $200, though most other reviews praise fair pricing. The contractor excels at responsiveness, diagnostic ability, and customer respect, but the significant pricing outlier warrants caution for budget-conscious customers. Overall, this is a reliable, professional service provider with a pricing transparency concern that should be addressed through competitive quotes.

• SUSPICIOUS REVIEW PATTERN: 17 of 26 reviews lack dates (marked 'None'), making recency assessment impossible. This is unusual and reduces confidence in temporal reliability.
• PRICING INCONSISTENCY: One detailed 2-star review (only negative review) reports a $750 quote for a 30-minute job completed elsewhere for $200—a 3.75x markup. This contradicts the 'fair pricing' narrative in other reviews and suggests potential quote inflation or inconsistent pricing practices.
• ALL 5-STAR EXCEPT ONE: 25 of 26 reviews are 5-star ratings. While the single 2-star review is detailed and credible, the overwhelming uniformity is atypical and may indicate selection bias in review collection.
• GENERIC PRAISE IN UNDATED REVIEWS: Many undated reviews use similar phrasing ('highly recommend,' 'professional,' 'fair pricing') without specific project details, which could indicate curated or template-based submissions.
• RECENCY CONCERN: Only 4 reviews have confirmed dates within the past 2 years (2023-2025). The majority of dated reviews are 2-7 years old, limiting ability to assess current service quality.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH caution: while professionalism and completion metrics are well-supported by 16-19 mentions, the pricing dimension is undermined by a credible outlier and lack of transparency in quote methodology, and the absence of dates on 65% of reviews prevents recency validation. Prospective customers should obtain multiple competitive quotes before engaging.

All Star Plumbing earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time and complete jobs thoroughly. Recurring technicians such as Kyle, Manny, Jerry, Anthony, Toan, Bobby, and Johnny are cited repeatedly for going above and beyond, explaining issues clearly, and leaving work areas clean. Project completion is a clear strength, with many reviews noting same-day or next-day service, jobs finished as promised, and follow-through on callbacks. Pricing is the weakest dimension: while many reviewers describe costs as fair or competitive, a meaningful minority of negative reviews cite quotes that were significantly higher than competitors, unexpected charges, or price discrepancies between phone estimates and final invoices. A small but notable cluster of negative reviews also flags instances of no-shows, poor communication, rude behavior, and at least one case of faulty workmanship with no warranty honored, which moderately suppresses the professionalism and project completion scores.

• DUPLICATE REVIEW DETECTED: Two reviews with identical text ('Great customer service he did what needed to be done. Our kitchen sink stopped up. Knew exactly what to do.') were posted two days apart (2025-06-06 and 2025-06-08) with the same 5-star rating. This is a likely fake or duplicate submission and was counted only once for scoring purposes.
• REVIEW SCOPE CONCERN: This review set appears to aggregate reviews from multiple distinct All Star Plumbing businesses across different cities and states (Fresno CA, Fairfield CA, Napa CA, Corona CA, Greensboro NC, Minneapolis MN area, Arizona, and others). These are almost certainly separate, unrelated businesses operating under the same or similar name. Scores and narratives may reflect a blended profile of multiple companies rather than a single contractor, significantly reducing the reliability of any aggregate score.
• RECENCY NOTE: Reviews span from approximately 2005 to June 2025. A substantial portion of reviews predate 2022 and reflect business conditions, staff, and ownership that may no longer be current. Recent reviews (2024-2025) are weighted more heavily in scoring but older reviews still influence the aggregate.
• NEGATIVE REVIEW PATTERN: Approximately 20-25 reviews (roughly 5-6% of the total) are 1-2 star ratings citing: price gouging or bait-and-switch pricing, no-shows or failure to return calls, rude or dismissive technicians, faulty workmanship with no warranty honored, and pressure tactics. These are distributed across the review history and are not isolated incidents.
• GENERIC PRAISE PATTERN: A significant number of short reviews (e.g., 'Great service!', 'Professional', 'Excellent and friendly service', 'Best experience') contain no specific detail and cannot be reliably scored. These were excluded from dimension scoring but counted toward total reviews analyzed.
• BLANK REVIEWS: Approximately 10 reviews contained no text (only a star rating). These were excluded from dimension scoring.

This WW Score carries HIGH data confidence due to the large volume of detailed reviews, but its practical reliability is MODERATE-to-LIMITED as a guide for hiring any single contractor, because the review pool almost certainly blends feedback for multiple unrelated businesses operating under the 'All Star Plumbing' name across different states and regions — consumers should verify they are reading reviews specific to their local branch before making a hiring decision.

Gary's Handyman Service demonstrates strong professionalism with consistently punctual arrivals, courteous communication, and respectful demeanor across 127 mentions. Experience is well-documented with 68 mentions of skilled workmanship, technical knowledge, and problem-solving ability. Project completion shows solid performance across 89 mentions, though one significant 2023 complaint reveals incomplete work on door installation and garbage disposal, with unresolved reimbursement issues that substantially impact this dimension. Pricing is generally perceived as fair and reasonable across 52 mentions, though one reviewer noted rates were not low. The single 1-star review from July 2023 describing incomplete work, misaligned doors, and broken promises regarding reimbursement is a critical outlier that significantly reduces overall confidence despite overwhelmingly positive historical reviews.

• CRITICAL: One recent (July 2023) 1-star review documents serious project completion failures: incomplete door hinge installation requiring callbacks, misaligned doors still not corrected after two return visits, incorrect garbage disposal installation requiring $112 customer-paid correction, and broken promise of reimbursement after 2 weeks. This represents a major departure from historical pattern.
• RECENCY CONCERN: The vast majority of reviews (240+) are from 2011-2018, with only 1 recent review from 2023. This creates significant recency bias—the most recent data point is highly negative, suggesting possible service quality decline or isolated incident.
• POTENTIAL FAKE REVIEW PATTERN: Multiple reviews contain only generic single-word or very short responses ('unknown', 'Fine.', 'Very well.', '.') with 5-star ratings and no substantive detail. Approximately 8-10 reviews fall into this category, suggesting possible placeholder or auto-generated entries. These were included in scoring but reduce confidence slightly.
• INCOMPLETE DATA: One review mentions a different name ('Richard' instead of 'Gary'), suggesting possible data entry error or service by different team member.
• INCONSISTENT SERVICE QUALITY: The 2023 complaint contradicts the service quality described in historical reviews, raising questions about consistency, staff changes, or whether the business has experienced operational decline.

This WW Score of 82.1 should be treated with MODERATE-TO-HIGH caution: while historical data (2010-2022) is extensive and consistently positive, the single recent 1-star review from July 2023 describing incomplete work and broken promises represents a significant red flag that contradicts the established pattern and suggests either a serious quality decline or isolated major failure. The 9+ year gap between most reviews and current date substantially limits predictive reliability for future service quality. Prospective customers should request recent references and clarify completion guarantees and reimbursement policies in writing before engaging services.

Weld & Sons demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism (87.5) and solid execution across all dimensions. The company excels at punctuality, communication, and courteous service, with extensive evidence of on-time arrivals, clear explanations, and friendly interactions. Project completion is reliable (84.8), with most jobs finished as promised and callbacks honored. Technical expertise is evident (85.3), with plumbers demonstrating skill and problem-solving ability. However, pricing emerges as a notable weakness (76.2), with recurring complaints about high rates, unexpected charges, and billing practices that some customers perceive as aggressive or unfair. This pricing concern, while not disqualifying, prevents the company from achieving a higher overall score.

• PRICING VOLATILITY: Multiple reviews (2023, 2019, 2018, 2017, 2015) cite significant price increases over time, unexpected charges, and billing practices perceived as predatory. One customer noted a 260% increase in toilet replacement costs over 7 years. Several reviews mention being charged for service calls that resulted in no work, or for time spent on administrative tasks.
• QUALITY INCONSISTENCY ON COMPLEX JOBS: Two detailed negative reviews (Feb 2025, Feb 2025) describe incomplete problem resolution on water heater backdrafting issues. The company diagnosed and attempted fixes but failed to identify root causes (chimney cap, diverter design), requiring a second plumber to resolve. This suggests potential gaps in diagnostic thoroughness on complex HVAC-related plumbing issues.
• FOLLOW-UP AND WARRANTY HANDLING: The Feb 2025 backdrafting review indicates the company was reluctant to return for follow-up work after initial 'fixes' failed, citing that their testing showed no issue. This suggests potential defensiveness rather than customer-centric problem-solving on warranty-related callbacks.
• MINOR FAKE REVIEW RISK: While most reviews are detailed and specific, approximately 8-10 reviews from June 2025 (all 5-star, all within 3 days, all highly generic praise with minimal specifics) show slight clustering that could indicate coordinated posting. However, the overwhelming majority of reviews (166+) are detailed, dated across 10+ years, and contain specific names, situations, and both positive and negative details, which mitigates this concern.
• RECENCY NOTE: Most recent reviews (past 12 months) maintain the 5-star pattern but include more critical feedback on pricing and service recovery. The company appears to have maintained service quality but pricing complaints have intensified in recent years.

This WW Score of 82.1 is highly reliable, based on 176 reviews with extensive data across all four dimensions. The company demonstrates genuine strength in professionalism and project completion, but the pricing dimension is a legitimate concern supported by consistent, specific complaints across multiple years. Customers should expect excellent service quality and punctuality but should obtain detailed written estimates and clarify all fees upfront before engaging.