Northern Plumbing & Softening

Northern Plumbing scores strongly on professionalism, with a large number of reviewers explicitly praising punctuality, friendliness, communication, and courteous behavior across many years of reviews. Experience and workmanship are consistently highlighted — technicians are described as knowledgeable, skilled, and thorough, with multiple reviewers noting that workers explained their process and... Read more

Northern Plumbing scores strongly on professionalism, with a large number of reviewers explicitly praising punctuality, friendliness, communication, and courteous behavior across many years of reviews. Experience and workmanship are consistently highlighted — technicians are described as knowledgeable, skilled, and thorough, with multiple reviewers noting that workers explained their process and identified root causes rather than upselling unnecessarily. Project completion is solid but slightly tempered by one notable incident where a technician could not complete a repair due to lacking a service truck, and a separate callback required to re-seat a toilet — both resolved but indicative of occasional execution gaps. Pricing is the weakest dimension: while several reviewers praised fair or upfront pricing, two reviews raised concerns about undisclosed charges including a per-minute labor fee and a fuel surcharge, which meaningfully drag the pricing score down. Overall, the contractor demonstrates a strong and consistent track record with only isolated service delivery issues. Read less