Midway Sewer Service Co Of St Paul

Midway Sewer Services has an exceptionally large and long-running review base spanning over two decades, with the overwhelming majority of customers praising punctuality, same-day or next-day responsiveness, courteous technicians, and transparent pricing. Professionalism scores are strong but held slightly below the ceiling by a handful of notable negative incidents: a technician leaving carpet de... Read more

Midway Sewer Services has an exceptionally large and long-running review base spanning over two decades, with the overwhelming majority of customers praising punctuality, same-day or next-day responsiveness, courteous technicians, and transparent pricing. Professionalism scores are strong but held slightly below the ceiling by a handful of notable negative incidents: a technician leaving carpet debris in a customer's yard, a worker not wearing boot protection and spreading sewer water, a technician described as a 'wise guy,' and two serious complaints about a driver threatening another motorist with a hammer and speeding through a residential zone. Pricing is consistently described as reasonable and competitive, though one customer felt misled about minimum charges and another felt the Saturday rate was unexpectedly high. Project completion is very strong, with the vast majority of jobs resolved in a single visit; however, a few reviews note repeat callbacks required, one job where the drain was only partially cleared, one instance of a no-show, and one significant error in sewer line locating that caused unnecessary sidewalk damage. Experience scores are high, with many reviewers specifically noting technician knowledge, diagnostic skill, and helpful preventive advice, though the locating equipment misuse and the partial drain clearing in one case temper the ceiling slightly. Read less