Overview of Company Customer Sentiment Analysis in May
All five reviews are uniformly negative with 1-star ratings spanning 2015–2021. Professionalism is severely compromised across multiple dimensions: disrespectful treatment of customers (especially women), combative behavior, harassment, threats, and aggressive payment collection tactics. Pricing is consistently flagged as exploitative, with markups of 89% on equipment, charges for estimates when... Read more
All five reviews are uniformly negative with 1-star ratings spanning 2015–2021. Professionalism is severely compromised across multiple dimensions: disrespectful treatment of customers (especially women), combative behavior, harassment, threats, and aggressive payment collection tactics. Pricing is consistently flagged as exploitative, with markups of 89% on equipment, charges for estimates when competitors don't charge, and bills customers describe as 'astronomical' and unexplained. Project completion is poor, with incomplete work, damaged property (gutters, drywall), missing components, and the owner refusing responsibility by deferring to subcontractors. Workmanship quality is questionable based on poor siding installation and gutter damage. The company demonstrates a pattern of dishonesty, lack of accountability, and customer disrespect that is severe and consistent. Read less