Ken’s Sewer Drain & Plumbing

Ken's Sewer Service demonstrates strong professionalism with responsive scheduling, friendly technicians, and courteous communication across the majority of reviews. However, significant concerns emerge around pricing transparency and project completion reliability. Multiple customers report unexpected charges, vague quotes, and incomplete work requiring callbacks or additional services. Experienc... Read more

Ken's Sewer Service demonstrates strong professionalism with responsive scheduling, friendly technicians, and courteous communication across the majority of reviews. However, significant concerns emerge around pricing transparency and project completion reliability. Multiple customers report unexpected charges, vague quotes, and incomplete work requiring callbacks or additional services. Experience-level feedback is generally positive, with technicians praised for knowledge and efficiency, but several reviews document misdiagnosis and inadequate problem-solving. The company shows inconsistency: excellent service in recent reviews (2024-2025) contrasts sharply with documented failures in drain cleaning, pipe installation, and follow-up accountability spanning multiple years. Read less