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Workman Score
72.8/100
Based on
48 reviews analyzed
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Overview of Company Customer Sentiment Analysis in July
Cities1 demonstrates strong technical expertise and professionalism in customer interactions, with many reviews praising knowledgeable technicians, responsiveness, and courteous staff. However, pricing is a significant and recurring weakness—multiple customers report substantial overcharges, hidden fees, and markups that far exceed industry standards (e.g., $700 for a $100 part, 4x prevailing la... Read more
Workman Score
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Price-friendly 52%
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Professionalism 79%
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Experience 85%
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Completion 76%
Services Offered Verified by Business
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair
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