All Ways Drains

All Ways Drains presents a deeply split picture: a large volume of recent 5-star reviews praise punctuality, friendliness, and responsiveness, while a meaningful cluster of older negative reviews document serious failures including hidden charges, billing disputes, damaged property left unaddressed, rude staff behavior, and technicians billing time for personal errands. Professionalism scores mode... Read more

All Ways Drains presents a deeply split picture: a large volume of recent 5-star reviews praise punctuality, friendliness, and responsiveness, while a meaningful cluster of older negative reviews document serious failures including hidden charges, billing disputes, damaged property left unaddressed, rude staff behavior, and technicians billing time for personal errands. Professionalism scores moderately because while many reviewers praise courteous and timely techs, multiple credible negative accounts describe rude office staff, a tech swearing at a community member, and poor communication about scheduling and charges. Pricing is the weakest dimension, with multiple explicit complaints about undisclosed fees, a 50% overcharge, price gouging on a toilet repair, and a tech billing personal time to the customer. Project completion is mixed: many jobs were completed well, but several reviews describe work that created new problems, required callbacks, or was left incomplete. Experience scores similarly mixed, with praise for knowledgeable techs offset by accounts of cracked pipes, ineffective water jetting on root-clogged lines, and a tech described as unskilled and unprepared. Read less