Kaduce Plumbing & Heating

Kaduce demonstrates mixed performance across dimensions. Professionalism is consistently noted as strong—employees are polite, knowledgeable, and communicative. However, project completion is severely compromised by multiple reports of incomplete repairs, failed warranty follow-through, and unresolved issues requiring third-party intervention. Pricing practices are highly problematic, with custo... Read more

Kaduce demonstrates mixed performance across dimensions. Professionalism is consistently noted as strong—employees are polite, knowledgeable, and communicative. However, project completion is severely compromised by multiple reports of incomplete repairs, failed warranty follow-through, and unresolved issues requiring third-party intervention. Pricing practices are highly problematic, with customers reporting hidden charges, misleading service call fees, and aggressive billing after failed work. Technical skill is evident in diagnostics and problem-solving, but execution and accountability are weak. The company's failure to honor warranty commitments and refund requests significantly undermines trust. Read less