Farmington Plumbing & Heating

This contractor shows severe inconsistency across reviews spanning nearly two decades. The most recent and detailed review (2019) documents serious failures: excessive diagnostic fees ($148/hour, ~$300 for incorrect diagnosis), inability to solve the problem, and a 5-day delay that left the customer without heat. A competing company resolved the issue the same day at lower cost, suggesting incompe... Read more

This contractor shows severe inconsistency across reviews spanning nearly two decades. The most recent and detailed review (2019) documents serious failures: excessive diagnostic fees ($148/hour, ~$300 for incorrect diagnosis), inability to solve the problem, and a 5-day delay that left the customer without heat. A competing company resolved the issue the same day at lower cost, suggesting incompetence or dishonesty. Two older reviews (2015, 2006) praise professionalism and quality, but lack specificity and may not reflect current operations. The dramatic contradiction between the detailed negative review and generic positive reviews, combined with the recency gap, suggests either significant service degradation or unreliable feedback. Read less