Clearwater Heating & Plumbing

This single review describes severe failures across all dimensions: excessive diagnostic fees ($148/hour, ~$300 for 2 hours with no repair credit), poor communication and technical competence (incorrect diagnosis later proven wrong by competitor), unacceptable project completion (5-day delay, incomplete service), and aggressive payment collection practices. The customer explicitly states the compa... Read more

This single review describes severe failures across all dimensions: excessive diagnostic fees ($148/hour, ~$300 for 2 hours with no repair credit), poor communication and technical competence (incorrect diagnosis later proven wrong by competitor), unacceptable project completion (5-day delay, incomplete service), and aggressive payment collection practices. The customer explicitly states the company prioritizes profit over customer care. However, a WW Score cannot be reliably calculated from only one review, as this represents an insufficient sample size to establish meaningful patterns or confidence. Read less